Included Lectures:
- Building Your Technology Skills
- Help Desk Handbook for End Users: Mobile, Networking, Security, and Troubleshooting
- Computer Components and Peripherals for IT Technicians
- Learning PC Maintenance and Performance
- Help Desk Handbook for End Users: PC Basics, Hardware, Operating Systems, and Applications
- Troubleshooting Common PC Issues for Users
- Windows 10 for IT Pros Essential Training
- Windows 10: Administration
- Windows 10: Security
- Windows 10: Networking
- Windows 10: Troubleshooting for IT Support
- macOS Sierra for IT Administrators
- IT Service Desk Careers and Certifications: First Steps
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